WotNot

WotNot is a no-code AI agent platform that helps businesses automate customer support, lead generation, and other conversational use cases without writing code. Teams start by creating a knowledge base from websites, documents, and other content, then use the visual Bot Builder to design conversational flows and the AI Studio to train more advanced AI agents. Deployed agents can answer questions in seconds across more than 80 languages, escalate complex queries to human agents through the built-in Live Chat tool, and create or manage support tickets by connecting to existing ticketing systems.

The platform covers customer experience, customer support, lead generation, and product recommendation use cases, letting AI agents qualify leads, gather contact information, book meetings, and even complete purchases within a single conversation. WotNot connects to CRMs and business tools including Salesforce, HubSpot, Zoho CRM, Freshdesk, Zendesk, and Zapier, and can deploy chatbots on websites, WhatsApp, and Facebook Messenger. Teams can monitor performance through an Analytics Dashboard tracking KPIs like engagement and conversation volume, and manage everything from a single account, or opt into WotNot's white-glove managed service for end-to-end setup.

Founded in 2017 (incorporated formally in January 2018) by Hardik Makadia and Mirant Hingrajia in Ahmedabad, India, WotNot has grown into a bootstrapped chatbot platform serving over 3,000 businesses worldwide, including large enterprise customers like Merck, Domino Printing, Chicago Pneumatic, Brighton-Best, and Amneal Pharma. The platform offers flexible hosting across public cloud, private cloud, or on-premise infrastructure, and holds GDPR, ISO 27001, SOC 2 Type 2, and HIPAA-aligned security certifications for enterprise customers.

WotNot offers four plans, all billed monthly with a 20% annual discount available. Lite is $29/month with 1,000 chats, 1,000 AI credits, a no-code agent builder, and Zapier integration for 1 user. Starter is $99/month and adds AI Studio, all LLM models, more integrations, and ticketing support with 5,000 chats and AI credits. Premium is $299/month (the most popular tier) and adds Live Chat, HTTP requests, branding removal, and chat widget customization with 10,000 chats and AI credits. Enterprise is custom-priced with unlimited chats and credits, professional services, InfoSec and legal review, SSO integration, custom integrations, and priority support. A 14-day free trial is available on all self-serve plans.