Botpress

Botpress is a conversational AI platform for building, deploying, and monitoring LLM-powered chatbots and autonomous AI agents across web and messaging channels. It combines a visual Agent Studio with a drag-and-drop flow editor, an Autonomous Engine that lets agents reason through multi-step tasks in natural language, centralized Knowledge Bases for grounding answers in real content, and built-in Tables for storing structured data across sessions. Teams can go from a blank canvas to a working agent without writing code, then drop into custom JavaScript, APIs, and SDKs whenever they need more precise control.

The platform solves the problem of stitching together disconnected chatbot tools, LLM providers, and support infrastructure by handling orchestration, hosting, and scaling in one place. Key features include multi-LLM support so teams can mix models by cost or capability, a large integration hub covering tools like HubSpot, Salesforce, Shopify, Notion, and Slack, native deployment to channels such as WhatsApp, Instagram, Messenger, and Telegram, human handoff with a unified inbox, and Botpress Desk, an AI-native helpdesk for support teams. Versioned, isolated runtimes and built-in analytics give developers observability and confidence when shipping agents to production.

Botpress is built for both non-technical builders and developers. Founders and support leads can launch a working agent in an afternoon using templates from the Botpress Hub, while engineering teams can extend agents with custom code, connect proprietary APIs, and self-host or scale via Botpress Cloud. It is widely used for customer support automation, lead qualification, appointment scheduling, and internal workflow automation, and its open-source roots have made it a long-standing favorite among developers building conversational AI from scratch.

Pricing follows a usage-based model layered on subscription tiers, with a free Pay-as-you-go plan for prototypes, paid Plus and Team plans for growing support operations, and custom Enterprise plans for large organizations that need dedicated support, custom limits, and compliance guarantees like SOC 2 and GDPR.

Botpress offers four main tiers. Pay-as-you-go is free with no base subscription, including one collaborator seat, a monthly AI credit, and usage billed as AI Spend beyond that credit; it's best for prototypes and small tests. Plus starts at $89/month and adds live-agent handoff, white-labeling, and WhatsApp deployment. Team starts at $495/month and adds real-time collaborative editing, role-based access control, and workspace management, with roughly $1,000 worth of add-ons bundled in. Enterprise is custom-priced for large organizations, adding white-glove onboarding, a dedicated support manager, formal uptime SLAs, and custom workspace, message, and storage limits. Pay-as-you-go add-ons are also available a la carte (for example, extra table rows, incoming messages, or bots). As of a May 2026 pricing update, workspaces created after May 14, 2026 get unlimited bots and bundled AI Spend included on every paid plan; existing workspaces keep prior pricing. Additional storage can be added to Plus and Team plans for $40/month.