Manychat

Manychat is a chat marketing automation platform that helps creators, eCommerce brands, and agencies turn social media conversations into leads and sales. Founded in 2015 and built as an official Meta Business Partner and TikTok Marketing Partner, Manychat automates two-way conversations across Instagram Direct Messages, Facebook Messenger, WhatsApp, TikTok, Telegram, SMS, and Email, letting businesses instantly reply to comments and DMs, answer FAQs, and guide customers toward a purchase without needing to be online 24/7.

At the core of the platform is a no-code visual Flow Builder, where users connect trigger, message, and action blocks to design automations, starting from 60+ ready-made templates or building custom flows from scratch. Manychat AI extends this by generating entire automation flows from a plain text description and can be taught a business's tone of voice to handle DMs, comments, and FAQs automatically. Beyond automation, Manychat includes a unified Inbox for managing conversations across every connected channel in one place, contact tagging and segmentation, and Broadcast messaging for proactively reaching audiences on WhatsApp, Telegram, and Messenger.

Manychat serves over 1 million creators, marketers, and brands worldwide, with plans that scale from a free tier for basic automation up through Essential, Pro, Business, and Advanced tiers aimed at growing creators, scaling businesses, and high-volume teams. Common use cases include collecting emails and phone numbers from followers, automatically DMing new followers, running giveaways, responding to comments at scale, and building sales funnels directly inside chat, making it a fit for solo creators, social media marketers, eCommerce sellers, and agencies managing multiple client accounts.

Manychat uses a freemium, Active-Contact-based pricing model across five tiers. Free: $0/mo, 25 Active Contacts, 2 channels, 1 user, basic automations with Manychat branding. Essential: $14/mo billed annually ($168/yr), 250 Active Contacts included, 2 channels, 2 users, unlimited automations, no branding. Pro: $29/mo billed annually ($348/yr), 2,500 Active Contacts, 3 channels including WhatsApp and SMS, 3 users, AI-powered replies and broadcasts. Business: $69/mo billed annually ($828/yr), 7,500 Active Contacts, unlimited channels, 5 users, shared team inbox. Advanced: $139/mo billed annually ($1,668/yr), 25,000 Active Contacts, unlimited channels, 10 users, priority support. Monthly billing is also available at higher rates than annual. Additional Active Contacts beyond plan limits are billed per contact, ranging from about $0.10 (Essential, monthly) down to $0.0028 (Advanced, annual). No credit card is required for the Free plan; paid plans include a 14-day free trial.