Infermedica

AI Healthcare Tools AI Chatbots

↳AI Medical Research & Clinical Decision Support ↳AI Patient Engagement & Virtual Health Assistants

Freemium

AI clinical triage and symptom assessment platform — MDR Class IIb certified, 94% accuracy, 23M+ health checks

Not yet rated

New & Growing

Released 2012

Visit Website

Gallery

4 items

VIDEO

About Infermedica

Infermedica is a Polish-American digital health company founded in 2012 that has built one of the most clinically rigorous AI-powered symptom assessment and triage platforms in the world. Deployed by health insurers, hospital systems, telehealth platforms, and pharmacies across 30+ countries, Infermedica's Medical Guidance Platform is certified as a Class IIb Medical Device under EU MDR — a higher regulatory bar than most competing symptom checkers — and is also HIPAA, GDPR, ISO, and SOC 2 compliant.

At the core of Infermedica is its Medical Knowledge and Inference Engine — a clinical AI system covering 750+ conditions that achieves 94% accuracy on symptom assessment, validated through peer-reviewed research and real-world deployments. The platform guides patients through an adaptive, structured symptom interview and recommends the most appropriate level of care, from self-care to emergency services. Enterprise customers access the platform via API across web, mobile, call center, chatbot, and voice agent touchpoints, with modules for patient intake, care navigation, follow-up, and call center triage support. Individual patients can also access a free version through Symptomate.com.

Infermedica is the right choice for health insurers, hospital systems, digital pharmacies, and telehealth platforms in regulated markets (particularly EU and US) that need a medically certified, API-first symptom assessment engine with white-label deployment capability and a proven track record across 23M+ completed health checks globally.

Key Features

Medical Knowledge and Inference Engine covering 750+ conditions with 94% accuracy
AI symptom checker with adaptive interview logic guiding patients to appropriate care levels
Digital triage and care navigation across web, mobile, call center, voice, and chatbot channels
Symptomate — free consumer symptom checker for individual patients
MDR Class IIb certified medical device — highest EU regulatory classification for digital symptom tools
Patient intake module for pre-visit preparation and administrative data collection
Follow-up care module for post-visit or post-discharge patient monitoring
Voice agent capability for automated outbound patient triage and engagement
20+ languages supported across enterprise deployments in 30+ countries
23M+ health checks completed — used by insurers, hospitals, telehealth platforms, and pharma

Pros

MDR Class IIb certified — highest EU regulatory classification for digital symptom assessment tools
94% accuracy on 750+ conditions — one of the strongest validated clinical engines available
API-first, white-label deployment across web, mobile, call center, chatbot, and voice
23M+ health checks in 30+ countries — proven at global enterprise scale
Free Symptomate consumer app available for individual patient access
HIPAA, GDPR, ISO, and SOC 2 compliant — full regulatory coverage across US and EU
Actively expanding into voice agents for automated patient outreach and triage

Cons

No public pricing — enterprise licensing costs are negotiated and opaque
Consumer-facing Symptomate app is limited vs. full enterprise API
Primarily B2B — not designed for direct individual patient use without an enterprise integration
Voice agent module is newer and separately priced
Accuracy (94%) is strong but not 100% — clinical oversight still required

Pricing

Infermedica provides a free consumer-facing symptom checker called Symptomate at symptomate.com — available to individual patients at no cost as a simplified version of the clinical engine.

Enterprise API access is priced through custom annual licensing contracts based on patient volume, modules deployed (triage, intake, follow-up, voice agent), and white-label/integration requirements. Market sources indicate enterprise entry-level contracts typically start in the mid-five-figure EUR/year range, scaling with volume and feature complexity.

Contact Infermedica through infermedica.com for enterprise partnership, API access, and pricing inquiries.

Claim Verified Creator Badge

Are you the founder of Infermedica? Display this listing's verified badge on your website to show your customers that your product has been vetted and listed on AI Central Resources.

HTML Embed Code

<a href="https://www.aicentralresources.com/tool/infermedica" target="_blank" rel="noopener">
  <img src="https://www.aicentralresources.com/badges/featured-badge-dark.svg" alt="Featured on AICentralResources" width="200" height="54" style="border: none;" />
</a>

* Place this HTML snippet in your website's footer, landing page, or press section. This creates a search-friendly backlink directly to your verification page.

Connect with Infermedica

X (Twitter)LinkedIn

Frequently Asked Questions

Infermedica is an AI-powered clinical triage and symptom assessment platform. It guides patients through a structured symptom interview using its Medical Knowledge and Inference Engine, then recommends the appropriate level of care — from self-care to emergency services.

Infermedica's Medical Guidance Platform is certified as a Class IIb Medical Device under EU MDR regulations — a higher regulatory classification than most symptom checkers. It is also HIPAA, GDPR, ISO, and SOC 2 compliant.

Infermedica covers 750+ conditions and achieves 94% accuracy on symptom assessment. It is used by healthcare organizations in 30+ countries and has completed over 23 million health checks globally.

Yes — Infermedica provides a free consumer-facing symptom checker called Symptomate at symptomate.com. This is a stripped-down version of the full clinical engine, available for individuals to check symptoms at no cost.

Infermedica serves health insurers, hospital systems, telehealth platforms, pharmacies, and digital health apps. Enterprise integrations include call center triage support, patient intake modules, follow-up workflows, and voice agent capabilities for automated outreach.