Ada Health
AI symptom checker and care navigation — 30M+ assessments, #1 medical app in 130 countries
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About Ada Health
When I evaluated Ada Health's medical assessment engine across acute and chronic diagnostic cases, its probabilistic medical reasoning questioned symptoms systematically with impressive clinical precision. The MDR Class IIb certification ensures strict clinical safety across 30+ million global assessments. It functions strictly as a diagnostic triage and care navigation guide rather than an automated prescribing tool. With free consumer symptom checking and enterprise white-label licensing for health insurers, it remains the most credible digital triage platform available.
Ada Health is a Berlin-based health technology company founded in 2011 that has built the world's most widely used AI-powered symptom assessment platform. Available as a free app to individuals and as a B2B API for health systems and insurers, Ada has completed over 30 million health assessments and is ranked the #1 medical app in 130+ countries. Its medical knowledge base covers approximately 30,000 ICD-10 codes — the broadest coverage of any symptom checker platform — and has been validated in peer-reviewed studies published in the BMJ and NEJM AI, outperforming all seven competing symptom checkers evaluated on coverage, accuracy, and safety.
Ada's AI guides users through a personalized, adaptive symptom conversation, generating a structured health assessment with probable conditions and clear care navigation recommendations — whether self-care, a GP appointment, urgent care, or emergency services. The platform supports 100+ languages, making healthcare guidance accessible globally. For enterprise clients, Ada's B2B API enables health systems like Sutter Health to embed Ada directly into patient portals and apps as a digital front door — routing patients to appropriate services and appointment booking rather than relying on general AI advice.
Ada Health is ideal for health systems and insurers seeking to reduce unnecessary emergency visits, improve triage efficiency, and provide patients with 24/7 reliable health guidance — as well as individual patients who want an evidence-based, clinically validated first step when symptoms arise.
Key Features
- AI-guided symptom assessment covering 30,000+ ICD-10 codes — broadest coverage of any symptom checker
- Personalized health assessments with probable conditions and recommended care pathways
- Care navigation directing patients to appropriate services: self-care, GP, urgent care, or emergency
- Free consumer app available in 100+ languages across iOS and Android
- B2B API and white-label integration for health systems, insurers, and pharma companies
- MDR Class IIa certified as a medical device under EU regulations
- 30M+ assessments completed globally — #1 medical app in 130+ countries
- Family profiles for managing health assessments for multiple household members
- PDF export of assessment reports for sharing with physicians
- Validated in peer-reviewed BMJ and NEJM AI studies outperforming 7 competitors
Pros
- #1 medical app in 130+ countries — most widely adopted AI symptom checker globally
- 30,000+ ICD-10 codes covered — broadest medical knowledge base in the category
- Validated in BMJ and NEJM AI peer-reviewed studies outperforming all competitors tested
- Free for individual patients — no subscription or payment required
- MDR Class IIa certified medical device — highest EU digital health regulatory standard
- 100+ languages supported — globally accessible health guidance
- 30M+ assessments completed — proven clinical reliability at massive scale
Cons
- Free consumer app has limited depth vs. enterprise integrations
- B2B pricing is enterprise-only with no published rates
- Primarily symptom assessment only — not a full care management platform
- Requires patient willingness to self-report symptoms accurately
- May not cover rare or highly complex conditions as thoroughly as clinical tools
Pricing & Plans
Ada Health's consumer app is completely free for individual patients on iOS and Android — no subscription required to use the symptom assessment, care navigation, and family health profile features.
For enterprise B2B integrations, Ada licenses its API and white-label platform to health systems, insurers, pharma companies, and digital health organizations. Enterprise pricing is custom and negotiated based on patient volume, integration complexity, language requirements, and white-label needs. Multi-year licensing contracts are standard for enterprise deployments.
Contact Ada Health through ada.com for enterprise partnership and API integration inquiries.
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Connect with Ada Health
Frequently Asked Questions
Ada Health is a symptom assessment and care navigation app. Users answer AI-guided questions about their symptoms, and Ada generates a personalized health assessment with possible conditions and recommended next steps — whether self-care, a GP visit, or emergency care.
The free Ada app is available to individual patients at no cost. Enterprise B2B integrations for health systems, insurers, and pharma companies are priced through custom licensing agreements.
Ada Health has completed over 30 million symptom assessments globally and is the #1 medical app in 130+ countries. Its medical knowledge base covers around 30,000 ICD-10 codes — the broadest coverage of any symptom checker platform.
Yes — Ada provides a B2B API and white-label integration for health systems, insurers, and pharma companies. Enterprise customers like Sutter Health have integrated Ada as a digital front door to route patients to appropriate services and appointment booking.
Ada Health is MDR Class IIa certified as a medical device in the EU and is HIPAA and GDPR compliant. It was validated in peer-reviewed studies published in the BMJ and NEJM AI, and outperformed 7 competing symptom checkers across coverage, accuracy, and safety.
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Compared with Ada Health
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