AI Tool Comparison
Comparing as AI Clinical Documentation & Medical ScribesFreed AI vs DAX Copilot
Freed AI
VS
DAX Copilot
Verdict by Category
Detailed Comparison
Feature
Freed AI
DAX Copilot
Pricing
PaidFreed publishes clear, tiered pricing, unlike some enterprise-focused competitors that require a sales call. The AI Scribe has four tiers: Starter at $39/month (billed annually) or $59/month (billed monthly) for 1 clinician and up to 40 notes/month; Core at roughly $59-79/month for unlimited notes and Clinical Evidence; Premier at $104/month (annual) or $119/month (monthly) for the full suite including EHR push, dictation, and ICD-10/CPT coding; and custom Groups pricing for multi-clinician clinics with admin dashboards, SSO, and volume discounts. Freed Front Desk, the separate AI receptionist product, starts at $149/month per block of 250 calls. All AI Scribe plans include a 7-day free trial with no credit card required, and residents, students, and trainees can get the Core plan free through Freed's pilot program.
CustomMicrosoft does not publish self-serve pricing for DAX Copilot / Dragon Copilot; access is sold through Microsoft sales or authorized Cloud Solution Provider resellers, and pricing has varied significantly by channel and date. For years, authorized resellers commonly quoted $369-$830+ per provider per month plus a one-time setup fee (often around $650-$700), depending on contract size and minimum term. In a May 2026 marketplace restructuring, Microsoft published tiered list pricing including a Flex plan at roughly $604.80 per user per month (base license plus pay-as-you-go ambient use) and a higher uncapped Per-User tier around $1,512 per user per month (itself a 57% cut from a prior list price). A lower-cost "Physician Practice" license aimed at 5-50 clinician offices was briefly offered via the CSP channel at roughly $150-$160 per user per month before reaching end-of-sale on May 1, 2026. Large health systems negotiating volume, multi-year contracts frequently report effective rates well below these list prices. There is no public free trial for individual purchase, though Microsoft runs structured 30-90 day enterprise pilot programs for qualifying health systems.
Categories
AI Healthcare ToolsAI Productivity ToolsAI Chatbots
AI Healthcare ToolsAI Productivity ToolsAI Developer APIs & Platforms
Summary
Affordable AI medical scribe and front desk for independent clinics, starting at $39/month
Microsoft's enterprise ambient AI for physicians, nurses, and radiologists — formerly Nuance DAX
Freed AI Pros & Cons
Pros
- Transparent, published pricing starting at $39/month, unusually clear for the AI medical scribe category
- Purpose-built for independent and small-to-midsized clinics rather than enterprise health systems
- Combines scribing, cited clinical Q&A, and coding suggestions in one affordable tool
- High reported accuracy (98% recall on medical terms) and accessible US-based human support
- New Front Desk product extends the same AI to patient calls and messaging, not just documentation
- 7-day free trial with no credit card required, plus free access for residents and students
Cons
- No native EHR API write-back for most systems; EHR push works only with browser-based EHRs, not deep two-way integrations like Epic or Oracle Health
- Front Desk is still in beta with a waitlisted 'Advanced' tier, so scheduling and insurance verification aren't yet automated
- Higher tiers (Premier, Groups) are needed to unlock EHR push, coding, and multi-user features, which adds up for growing clinics
- Built for browser-based, ambulatory workflows, so it's a weaker fit for large hospital systems already standardized on Epic or Cerner
- Audio is only temporarily retained during processing, so there's no persistent recording to fall back on after a note is finalized
DAX Copilot Pros & Cons
Pros
- Broadest role coverage of any major ambient AI platform, spanning physicians, nurses, and radiologists in one product family
- Deepest, longest-running Epic integration in the category, built on two decades of Dragon speech technology
- Backed by Microsoft's security, compliance (HITRUST, SOC 2 Type II), and Azure infrastructure at massive scale
- Extensible via a Developer Kit and third-party app marketplace rather than a closed, single-vendor tool
- Strong, publicly documented customer outcomes (time-in-note reductions, added appointments) across large health systems
- Available across multiple countries for physicians, with continued regional expansion
Cons
- No public pricing; buyers must go through Microsoft sales or a reseller, and quoted rates vary enormously (roughly $150 to $1,500+ per provider per month across sources)
- No self-serve signup or public free trial, unlike most consumer-facing AI scribes; enterprise procurement is required even for small practices
- Historically the most expensive mainstream ambient scribe, which prices out solo clinicians and small independent practices
- EHR write-back connectors for non-Epic systems are sometimes a separate, additional cost arranged through third-party partners
- Nurse and radiologist experiences have more limited geographic availability (US-only, with radiology still in preview) than the physician product