AI Tool Comparison
Comparing as AI Chatbot BuildersLandbot vs Chatbase
Landbot
VS
Chatbase
Verdict by Category
Detailed Comparison
Feature
Landbot
Chatbase
Pricing
FreemiumLandbot offers a free-forever Sandbox plan with 100 chats/month and 1 seat. Paid web/Messenger plans (billed in EUR, taxes excluded): Starter at €40/mo (€32/mo billed yearly) with 500 chats and 100 AI chats included and 2 seats; Pro at €100/mo (€80/mo yearly) with 2,500 chats, 300 AI chats, and 3 seats. A WhatsApp Pro plan is available at €200/mo (€160/mo yearly) with 2,500 web/Messenger chats, 500 AI chats, 10,000 WhatsApp service messages, 1 WhatsApp Business number, and 3 seats. Business plans start at €400/mo (custom chats, 1,000 AI chats, 5 seats) for enterprises needing bot management services and priority support. A separate WhatsApp-only ladder offers a Pro plan at €120/mo (1,000 WhatsApp chats, extra chats at €0.03 + Meta cost) and a Business plan starting at €300/mo, billed as annual contracts with a 20% discount for paying upfront. Extra AI chats cost €0.10 each across web/Messenger plans, and extra seats range from €16-25/mo depending on plan. New sign-ups get a 14-day free trial with full feature access before downgrading to Sandbox.
FreemiumChatbase offers a Free plan at $0/month with limited model access, 50 message credits/month, and 1 member (agents are deleted after 14 days of inactivity). Hobby is $32/month billed annually ($384/year) and adds advanced models, 500 message credits/month, 2 members, integrations, basic analytics, and attachments. Standard is $120/month billed annually ($1,440/year) and adds 4,000 message credits/month, 3 members, helpdesk, voice, telephony, outbound campaigns, API access, personalization, auto-retrain, and advanced integrations like Stripe and Zendesk. Pro is $400/month billed annually ($4,800/year) and adds 15,000 message credits/month, 5 members, advanced analytics, source suggestions, and tickets-as-a-source. Enterprise is custom-priced ("Let's Talk") and adds higher limits, custom roles and permissions, SSO, white-labeling, audit logs, priority support, a dedicated CSM, SLAs, and HIPAA eligibility. Add-ons include auto-recharge credits ($40 per 1,000 credits), extra agents ($300/agent/year), and removal of "Powered by Chatbase" branding ($1,188/year).
Categories
AI No-Code / Automation ToolsAI Marketing Tools
AI No-Code / Automation Tools
Summary
No-code AI agent and chatbot builder for websites and WhatsApp
Build AI agents that resolve customer support, sales, and product questions everywhere
Landbot Pros & Cons
Pros
- Combines rule-based flow control with AI flexibility so bots stay on-brand and predictable
- No coding required to launch bots across web and WhatsApp
- Deep native integrations with CRMs, payment, and scheduling tools
- Interactive conversational UI converts better than static forms
- SOC2 and GDPR compliant with a free tier to start
- AI Copilot helps non-technical teams configure flows faster
Cons
- AI chats are billed separately and can add up beyond included quotas
- WhatsApp plans require annual contracts to get the best pricing
- Some advanced integrations and branding controls are locked to higher-tier plans
- Free Sandbox plan is limited to 100 chats per month and 1 seat
- Occasional lag or flow inconsistency reported by some long-time users
Chatbase Pros & Cons
Pros
- Deploys across many channels from a single agent configuration
- No-code setup that non-technical teams can manage
- Deep third-party integrations for real transactional actions
- SOC 2 Type II audited with GDPR and HIPAA-eligible options
- Generous free plan for testing before committing to a paid tier
Cons
- Message credits can be consumed quickly on higher-traffic sites
- Advanced features like voice, telephony, and helpdesk require the Standard tier or above
- Removing Chatbase branding requires a separate paid add-on
- Enterprise-grade controls like SSO and audit logs are reserved for the Enterprise plan