Teladoc Health

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World's largest virtual care platform — telehealth, BetterHelp, chronic care, and Pulse AI for 100M+ members

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About Teladoc Health

Teladoc Health is the world's largest virtual care company, serving over 100 million US members and generating $2.53 billion in 2025 revenue as a publicly traded company on the NYSE (TDOC). Founded in 2002 in New York, Teladoc has evolved from a telehealth consultation service into a comprehensive virtual care ecosystem spanning urgent care, primary care, chronic disease management, mental health therapy, expert medical opinions, and hospital technology.

Teladoc operates through two segments: Integrated Care (B2B, ~60% of revenue) serving employers and health plans with chronic care programs for diabetes, hypertension, and cardiometabolic conditions (1.27M enrollees in Q2 2026), plus hospital technology; and BetterHelp (B2C), the world's largest online therapy platform transitioning from direct cash-pay to insurance coverage. In July 2026, Teladoc launched Teladoc One \u2014 a multidisciplinary care model built on its Pulse AI intelligence engine that integrates diabetes, weight, hypertension, nutrition, and mental health for the same member across urgent, chronic, and behavioral care. Pulse combines claims, pharmacy, connected device, and medical record data to guide targeted care actions.

Teladoc is the right choice for employers and health plans seeking enterprise virtual care coverage, health systems wanting telehealth technology, and individuals accessing mental health therapy through BetterHelp \u2014 particularly those needing whole-person virtual care spanning urgent needs, chronic conditions, and mental health in a single platform.

Key Features

On-demand virtual visits — 24/7 telehealth for urgent care, primary care, dermatology, and specialty care
BetterHelp mental health — online therapy via message, phone, and video with licensed therapists
Chronic care management — programs for diabetes, hypertension, weight management, and cardiometabolic conditions
Pulse AI intelligence engine — combines claims, device, pharmacy, and medical records for targeted care actions
Prism care delivery platform — clinical workflow and care team management for providers
Teladoc One — multidisciplinary care model integrating chronic, mental health, and urgent care (July 2026)
Expert medical opinions — second opinions and specialist consultations for complex diagnoses
Hospital technology — AI-enabled inpatient virtual care including Clarity hospital safety solution
Connected device integration — RPM inputs for chronic care programs
100M+ US member access through employer, health plan, and government program contracts

Pros

World's largest virtual care company — 100M+ US members, $2.53B 2025 revenue, NYSE: TDOC
Broadest portfolio: urgent care, chronic care, mental health, expert opinions, and hospital tech in one platform
Pulse AI connects claims, devices, pharmacy, and medical records for targeted whole-person care
1.27M chronic care enrollees (Q2 2026) — proven scale in diabetes and cardiometabolic management
BetterHelp — world's largest online therapy platform scaling insurance coverage
Teladoc One (July 2026) — multidisciplinary care integrating chronic, mental health, and urgent care
20+ year public company track record — financial stability and enterprise credibility

Cons

BetterHelp revenue declining — cash-pay mental health business under pressure from insurance transition
Stock significantly below 2021 highs — company navigating business model shift to visit-based revenue
Chronic care enrollment growth slower than expected vs ambitious targets
Not a dedicated RPM platform — remote monitoring less specialized than Biofourmis or Current Health
Consumer BetterHelp and enterprise Integrated Care operate largely separately
Complex product portfolio can be difficult to navigate for smaller employer clients

Pricing

Teladoc Health's Integrated Care is priced through enterprise B2B contracts with employers and health plans under per-member-per-month or visit-based arrangements. Most members access Teladoc through employer benefits or health insurance at no additional out-of-pocket cost.

BetterHelp direct-to-consumer therapy starts at approximately $65-$100/week billed monthly, depending on location and therapist. Insurance coverage is expanding with $90M-$105M in BetterHelp insurance revenue targeted for 2026.

Hospital technology and enterprise Integrated Care require direct contract negotiation. Contact Teladoc through teladochealth.com for enterprise and employer pricing.

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Frequently Asked Questions

Teladoc Health is the world's largest virtual care company, offering on-demand telehealth, chronic care (diabetes, hypertension, cardiometabolic), mental health via BetterHelp, expert medical opinions, and hospital technology. It serves 100M+ US members through employer and health plan contracts plus direct-to-consumer BetterHelp.

Pulse is Teladoc's AI intelligence engine combining claims, pharmacy, device readings, medical records, and engagement data to guide targeted care actions for care teams. It powers Teladoc One — launched July 2026 — a multidisciplinary care model integrating cardiometabolic, mental health, and urgent care.

BetterHelp is Teladoc's direct-to-consumer mental health therapy platform with licensed therapists via message, phone, and video. It generated $950M in 2025 revenue and is transitioning from cash-pay to insurance coverage, with $90M-$105M in insurance revenue targeted for 2026.

Teladoc's Integrated Care is B2B with per-member-per-month or visit-based enterprise contracts for employers and health plans. BetterHelp consumer therapy starts at approximately $65-$100/week. Most members access Teladoc through employer benefits or health insurance.

Teladoc One, launched July 2026, is Teladoc's next-generation multidisciplinary care model built on Pulse AI. Starting with cardiometabolic care, it integrates diabetes, weight, hypertension, medication, nutrition, and mental health for the same member across urgent care, chronic care, and behavioral health.