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Automate workflows with AI and human judgment across 200+ apps.

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About Relay.app

Relay.app empowers businesses to automate complex operational workflows by translating plain language descriptions into visual, reliable processes. It seamlessly integrates artificial intelligence for tasks like data extraction, summarization, and content generation, while uniquely incorporating 'human-in-the-loop' checkpoints for critical decisions and approvals. This ensures that even high-stakes automations benefit from human oversight, combining AI efficiency with human judgment. The platform offers a robust visual workflow builder, allowing users to create multi-step automations with conditional paths, loops, and dynamic waits. It supports over 200 applications, enabling deep integration with existing tech stacks for tasks ranging from marketing and sales to operations and customer service. Key features include reusable sequences, structured data tables, and the ability to build custom AI tools via MCP Servers, providing flexibility and scalability for diverse automation needs. Relay.app is designed for a wide range of users, from small business owners and entrepreneurs to product managers and automation engineers. Its intuitive user interface makes it accessible for non-technical teams to build powerful automations, while offering advanced capabilities for those who prefer to tinker. It's ideal for organizations looking to streamline repetitive tasks, enhance productivity, and leverage AI responsibly within their daily operations.

Key Features

  • Plain language to visual workflow creation
  • 200+ app integrations with fine-grained control
  • Human-in-the-loop for approvals and manual inputs
  • Built-in AI steps for extraction, summarization, generation
  • Visual workflow builder with drag-and-drop interface
  • Reusable sequences and structured data tables
  • Custom MCP Servers to expose AI tools
  • Support for multiple AI models (GPT, Claude, Gemini)

Pros

  • Intuitive and user-friendly interface, accessible for non-technical users
  • Reliable and predictable AI workflows with inspectable history
  • Extensive integrations with popular business applications
  • Unique human-in-the-loop functionality for critical decisions
  • Excellent and responsive customer support
  • Cost-effective solution compared to custom engineering

Cons

  • Reliance on AI credits for advanced AI features, requiring additional purchases for heavy usage
  • Potential learning curve for building and optimizing complex, multi-branch workflows
  • Pricing tiers are based on steps per month, which may limit high-volume automation for some users
  • While many integrations exist, very niche or specialized apps might not be directly supported
  • Enterprise features like custom integrations and priority support are only available on custom plans

Pricing

Free plan available for everyone: 1 user, 500 free AI credits/mo, 200 steps/month. Professional plan: $19/month (billed annually) or $29/month (billed monthly), includes 1 user, 2,000 free AI credits/mo, 750 steps/month. Team plan: $59/month (billed annually) or $89/month (billed monthly), includes 10 users, 2,000 free AI credits/mo, 1,500 steps/month. Enterprise plan offers custom usage limits, integrations, and priority support. Additional AI credit bundles can be purchased, starting at $11/month for 5,000 credits (billed annually).

Frequently Asked Questions

Relay.app is an AI-powered automation tool that converts plain language into visual, reliable workflows across over 200 applications, uniquely integrating human judgment for critical steps.

Yes, Relay.app provides a free plan that includes 1 user, 500 free AI credits per month, and up to 200 workflow steps per month, allowing users to start automating without cost.

Relay.app includes free AI credits with every plan and allows users to connect their own API keys for AI model providers like GPT, Claude, and Gemini. Enterprise users can also run on private models via Bedrock, Vertex, or Azure.

Yes, Relay.app features 'human-in-the-loop' functionality, allowing you to pause workflows for manual review, approvals, or data entry steps, ensuring human oversight for high-stakes actions.

Users often praise Relay.app for its intuitive UI/UX, deep integrations, and robust human-in-the-loop capabilities, which many find superior for managing complex workflows that require human intervention.

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