AI Tool Comparison
Comparing as AI Chatbot BuildersHazelchat vs WotNot
Compare features, pricing, pros & cons, and user ratings to decide which AI tool is best for your needs.
Verdict by Category
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Feature & Spec Matrix
Detailed Comparison23 Criteria
Complete side-by-side breakdown of specifications, capabilities, and feature parity
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Feature / Spec
Pricing Model
FreemiumHazelchat is freemium and prices by answers, meaning replies backed by your sources. Private tests, handoffs and "I don't know" responses are not counted. The Free plan costs €0 per month with 50 visitor answers, one verified website, the current recommended model and saved enquiries, with no credit card required. At 50 answers the widget stops answering new questions until the next monthly period and shows your contact option, with no automatic overage charge.
Paid plans on the official site (per month): Starter at €39 with 750 answers and 1 website; Business at €149 with 3,000 answers and 3 websites; and Scale from €449 with 12,000 answers and 10 websites. Paid plans include a seven-day trial but require a payment method.
The Wix App Market lists its own USD prices for the Wix app: Starter at $32 per month on the yearly plan or $50 monthly, and Business at about $124 per month, and notes the chat only appears on Wix sites with a Premium plan. The Framer plugin has no separate charge, though Framer may require a paid Site plan for custom code. Confirm current prices on hazelchat.co.
FreemiumWotNot offers four plans, all billed monthly with a 20% annual discount available. Lite is $29/month with 1,000 chats, 1,000 AI credits, a no-code agent builder, and Zapier integration for 1 user. Starter is $99/month and adds AI Studio, all LLM models, more integrations, and ticketing support with 5,000 chats and AI credits. Premium is $299/month (the most popular tier) and adds Live Chat, HTTP requests, branding removal, and chat widget customization with 10,000 chats and AI credits. Enterprise is custom-priced with unlimited chats and credits, professional services, InfoSec and legal review, SSO integration, custom integrations, and priority support. A 14-day free trial is available on all self-serve plans.
Starting Price
Difference
$0 Free — Starter €39/mo
$49/mo (Starter billed annually) or $99/mo (Basic) / $299/mo (Growth)
Free Plan & Trial Scope
Difference
Free forever: 50 visitor answers per month, 1 verified website, saved enquiries, no credit card; widget pauses at the limit with no overage charge
Free plan provides basic web chatbot builder with 50 monthly chats and 1 active bot
User Rating Score
Unrated
Unrated
Ideal Workflow / Use Case
Difference
Small businesses and site owners adding a source-grounded AI chat to their website to answer questions and capture enquiries
Real estate agencies, financial services, healthcare clinics, and e-commerce stores automating inbound website lead capture and customer inquiry routing
Enterprise & Scalability
Difference
Scale plan with 10 websites and 12,000 answers per month; DPA, privacy policy and terms published
Visual No-Code Bot Builder (drag-and-drop canvas for complex branching and conversational logic), Hybrid AI + Rule-Based Bots (combine structured button menus with generative LLM answers), WhatsApp Business API Integration, Live Chat & Omnichannel Inbox (seamlessly hand off conversations from AI bot to human support reps), Lead Routing & Appointment Scheduling, CRM Integrations (Salesforce, HubSpot, Zoho), and Multilingual Support
Core Categories
AI ChatbotsAI No-Code / Automation Tools
AI No-Code / Automation ToolsAI Chatbots
Builds an agent from website pages, PDFs, Word docs, text files and approved Q&A
Difference
Hazelchat Advantage
Not listed
Shows the source under each answer
Difference
Hazelchat Advantage
Not listed
Admits when it does not know and offers your contact option
Difference
Hazelchat Advantage
Not listed
Private testing before publishing
Difference
Hazelchat Advantage
Not listed
Unanswered-questions list to add approved answers once
Difference
Hazelchat Advantage
Not listed
Enquiries saved to your workspace
Difference
Hazelchat Advantage
Not listed
One-script install plus Wix, Framer and WordPress style integrations
Difference
Hazelchat Advantage
Not listed
Connects to Zapier, n8n, HubSpot, Pipedrive, Slack, Cal.com and more
Difference
Hazelchat Advantage
Not listed
No-code Bot Builder for designing chatbot conversation flows visually
Difference
Not listed
WotNot Advantage
AI Studio for training AI agents on websites, documents, and other content
Difference
Not listed
WotNot Advantage
Live Chat tool for monitoring conversations and human agent takeover
Difference
Not listed
WotNot Advantage
Analytics Dashboard for tracking chatbot KPIs and performance
Difference
Not listed
WotNot Advantage
Support for over 80 languages in customer conversations
Difference
Not listed
WotNot Advantage
WhatsApp, website, and Facebook Messenger chatbot deployment
Difference
Not listed
WotNot Advantage
Outbound bots for proactive customer outreach and promotions
Difference
Not listed
WotNot Advantage
Flexible hosting across public cloud, private cloud, or on-premise infrastructure
Difference
Not listed
WotNot Advantage
Hazelchat Pros & Cons
Pros
- Answers only from content you approve, which limits made-up replies
- Free plan with 50 answers a month and no credit card
- Private test mode before anything goes live
- Unanswered questions list turns gaps into reusable answers
- Pricing counts only sourced answers, not tests or handoffs
Cons
- Website chat only, with no phone or messaging channels
- Answers only what your content covers
- Scanned files and JavaScript-rendered pages are not supported yet
- Free plan stops answering at 50 answers a month
- Newer product with few public reviews, and the site shows limited company and security detail
WotNot Pros & Cons
Pros
- Transparent, affordable entry-level pricing starting at $29/month
- No-code Bot Builder and AI Studio make setup accessible without engineering resources
- Supports over 80 languages for global customer conversations
- Flexible hosting options including on-premise for security-sensitive deployments
- Established track record with 3,000+ business customers including major enterprise brands
Cons
- Lite plan is limited to a single user, which may not suit small teams wanting to start cheap
- Advanced features like Live Chat, custom CSS, and branding removal require the Premium tier or above
- SSO and on-prem installation are reserved for the custom-priced Enterprise plan
- Smaller company footprint (14 employees) compared to larger, venture-backed chatbot competitors
- AI credit and chat limits on lower tiers can be restrictive for growing businesses
Head-to-Head Battle Cards
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