AICentralResources
AI Tool Comparison

Comparing as AI Chatbot Builders
Hazelchat vs Botpress

VS
Hazelchat official logo and brand icon

Hazelchat

Freemium
Visit WebsiteFull Review
Botpress official logo and brand icon

Botpress

Freemium
Visit WebsiteFull Review

Verdict by Category

Detailed category analysis is not available for this comparison.
View Hazelchat View Botpress
Feature & Spec Matrix

Detailed Comparison23 Criteria

Complete side-by-side breakdown of specifications, capabilities, and feature parity

Swipe horizontally to compare features
Feature / Spec
Hazelchat
Hazelchat
Botpress
Botpress
Pricing Model
FreemiumHazelchat is freemium and prices by answers, meaning replies backed by your sources. Private tests, handoffs and "I don't know" responses are not counted. The Free plan costs €0 per month with 50 visitor answers, one verified website, the current recommended model and saved enquiries, with no credit card required. At 50 answers the widget stops answering new questions until the next monthly period and shows your contact option, with no automatic overage charge. Paid plans on the official site (per month): Starter at €39 with 750 answers and 1 website; Business at €149 with 3,000 answers and 3 websites; and Scale from €449 with 12,000 answers and 10 websites. Paid plans include a seven-day trial but require a payment method. The Wix App Market lists its own USD prices for the Wix app: Starter at $32 per month on the yearly plan or $50 monthly, and Business at about $124 per month, and notes the chat only appears on Wix sites with a Premium plan. The Framer plugin has no separate charge, though Framer may require a paid Site plan for custom code. Confirm current prices on hazelchat.co.
FreemiumBotpress offers four main tiers. Pay-as-you-go is free with no base subscription, including one collaborator seat, a monthly AI credit, and usage billed as AI Spend beyond that credit; it's best for prototypes and small tests. Plus starts at $89/month and adds live-agent handoff, white-labeling, and WhatsApp deployment. Team starts at $495/month and adds real-time collaborative editing, role-based access control, and workspace management, with roughly $1,000 worth of add-ons bundled in. Enterprise is custom-priced for large organizations, adding white-glove onboarding, a dedicated support manager, formal uptime SLAs, and custom workspace, message, and storage limits. Pay-as-you-go add-ons are also available a la carte (for example, extra table rows, incoming messages, or bots). As of a May 2026 pricing update, workspaces created after May 14, 2026 get unlimited bots and bundled AI Spend included on every paid plan; existing workspaces keep prior pricing. Additional storage can be added to Plus and Team plans for $40/month.
Starting Price
Difference
$0 Free — Starter €39/mo
$0 Free Forever ($495/mo Team Plan + usage)
Free Plan & Trial Scope
Difference
Free forever: 50 visitor answers per month, 1 verified website, saved enquiries, no credit card; widget pauses at the limit with no overage charge
Free tier includes 5 active bots, 2,000 incoming messages/month, visual studio access, and $5 free AI credits
User Rating Score
Unrated
Unrated
Ideal Workflow / Use Case
Difference
Small businesses and site owners adding a source-grounded AI chat to their website to answer questions and capture enquiries
Building LLM-powered customer service chatbots, internal employee assistants, interactive web agents, and custom conversational workflows
Enterprise & Scalability
Difference
Scale plan with 10 websites and 12,000 answers per month; DPA, privacy policy and terms published
Full JavaScript execution nodes, autonomous Knowledge Base grounding, multi-LLM model switcher (GPT-4o, Claude, Llama), custom webhooks, omnichannel integrations (WhatsApp, Telegram, Slack, Webchat), and SOC 2 Type II compliance
Core Categories
Difference
AI ChatbotsAI No-Code / Automation Tools
AI No-Code / Automation ToolsAI Developer APIs & PlatformsAI Chatbots
Builds an agent from website pages, PDFs, Word docs, text files and approved Q&A
Difference
Hazelchat Advantage
Not listed
Shows the source under each answer
Difference
Hazelchat Advantage
Not listed
Admits when it does not know and offers your contact option
Difference
Hazelchat Advantage
Not listed
Private testing before publishing
Difference
Hazelchat Advantage
Not listed
Unanswered-questions list to add approved answers once
Difference
Hazelchat Advantage
Not listed
Enquiries saved to your workspace
Difference
Hazelchat Advantage
Not listed
One-script install plus Wix, Framer and WordPress style integrations
Difference
Hazelchat Advantage
Not listed
Connects to Zapier, n8n, HubSpot, Pipedrive, Slack, Cal.com and more
Difference
Hazelchat Advantage
Not listed
Drag-and-drop Agent Studio for visual conversation flow design
Difference
Not listed
Botpress Advantage
Autonomous Engine for LLM-driven, multi-step reasoning and task execution
Difference
Not listed
Botpress Advantage
Centralized Knowledge Bases that index PDFs, websites, and documents for grounded answers
Difference
Not listed
Botpress Advantage
Built-in Tables for structured data storage across conversation sessions
Difference
Not listed
Botpress Advantage
Multi-LLM support to mix models by task, cost, or capability
Difference
Not listed
Botpress Advantage
Human handoff with a unified inbox and team routing rules
Difference
Not listed
Botpress Advantage
Botpress Desk, an AI-native helpdesk with a public Help Center for self-service
Difference
Not listed
Botpress Advantage
Native deployment to WhatsApp, Instagram, Messenger, Slack, Telegram, and web widgets
Difference
Not listed
Botpress Advantage
Hazelchat icon

Hazelchat Pros & Cons

Pros

  • Answers only from content you approve, which limits made-up replies
  • Free plan with 50 answers a month and no credit card
  • Private test mode before anything goes live
  • Unanswered questions list turns gaps into reusable answers
  • Pricing counts only sourced answers, not tests or handoffs

Cons

  • Website chat only, with no phone or messaging channels
  • Answers only what your content covers
  • Scanned files and JavaScript-rendered pages are not supported yet
  • Free plan stops answering at 50 answers a month
  • Newer product with few public reviews, and the site shows limited company and security detail
Botpress icon

Botpress Pros & Cons

Pros

  • Visual Agent Studio makes it possible to build a working bot without writing code
  • Autonomous Engine lets agents reason through multi-step tasks using natural-language instructions instead of rigid flows
  • Deep customization available through custom JavaScript, APIs, and SDKs for developer teams
  • Large integration hub and native support for channels like WhatsApp, Instagram, Messenger, and Slack
  • No markup on AI Spend, so teams pay LLM providers at cost
  • Open-source roots and an active developer community with extensive documentation and templates

Cons

  • Usage-based AI Spend on top of subscription fees makes total cost harder to predict than flat-rate competitors
  • White-labeling and human handoff require at least the Plus plan
  • Steeper learning curve for advanced customization compared to simpler no-code chatbot builders
  • Team plan pricing is a significant jump for growing support operations
  • Enterprise pricing requires contacting sales rather than transparent published rates
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