Shopify Sidekick logo — official brand mark of the Shopify Sidekick AI tool used by professionals worldwide

Shopify's free, built-in AI commerce assistant that chats, automates, and takes action in your store

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Released 2024
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About Shopify Sidekick

Shopify Sidekick is the free, AI-enabled commerce assistant built directly into the Shopify admin. Rather than a bolt-on chatbot, Sidekick is positioned as a conversational layer over Shopify Magic (the umbrella name for AI features embedded throughout the platform): Magic provides the underlying AI tools, and Sidekick is the assistant that selects, combines, and executes them against a merchant's actual store data. It opens from the purple glasses icon in the admin, a dedicated Sidekick page, or the Shopify mobile app, with no separate setup or subscription required.

Sidekick launched in Shopify's Summer 2024 Edition as a largely Q&A-oriented assistant that answered questions and offered guidance, but adoption was initially limited. Shopify's Winter '26 Edition (January 2026) marked a significant re-architecture, turning it into an action-capable co-pilot that can execute multi-step tasks: drafting discount codes, organizing products into collections, generating custom apps, building Shopify Flow automations, and writing ShopifyQL queries against payments and web performance data, all while showing previews and requiring merchant confirmation before applying changes. The same release introduced Sidekick app extensions, which use the Model Context Protocol (MCP) to let Sidekick query and act on data inside third-party apps, with launch partners including Klaviyo, Judge.me, Yotpo, Loop, and Smile. The Spring '26 Edition (June 17, 2026) pushed Sidekick further, making it available on every screen of the admin, adding voice input (including on mobile and Apple Watch), and expanding third-party app connectivity to 15+ partners.

Sidekick is built for Shopify merchants of every size, from solo store owners handling admin chores themselves to larger teams where staff use it within their existing permission levels. Common use cases include generating SEO product descriptions, analyzing pricing strategy, building email campaigns, setting up low-stock alerts, auditing shipping configurations, and getting weekly performance summaries, all through natural-language prompts instead of navigating multiple admin screens manually. Because it ships as a core part of Shopify rather than an app to install, it has become many merchants' first hands-on experience with AI in their business.

Key Features

  • Conversational chat interface built into every screen of the Shopify admin (Spring '26 Edition)
  • Multi-step task execution: drafting discounts, building collections, adjusting pricing, and creating customers or companies from natural language prompts
  • Direct access to live store data (products, orders, customers, analytics) to answer specific business questions
  • Sidekick app extensions via Model Context Protocol (MCP) that let it query and act on third-party app data (Klaviyo, Judge.me, Yotpo, Loop, Smile)
  • Custom app generation and Shopify Flow workflow creation from plain-language prompts
  • Voice input support, including on mobile and Apple Watch
  • Role-based permissions that respect each staff member's existing admin access controls
  • Multilingual support that adapts to a store's configured language settings

Pros

  • Completely free and bundled into every Shopify plan with zero setup or configuration required
  • Deep, native access to real store data (products, orders, customers, analytics) that generic AI tools cannot see
  • Multi-step task execution now covers real admin work: discounts, collections, custom apps, and Flow automations
  • Always shows previews and requires merchant confirmation before applying changes, reducing the risk of breaking a live store
  • Growing MCP-based third-party app integration (Klaviyo, Yotpo, Loop, Smile, and more) extends its reach beyond core Shopify data
  • Respects existing staff permission levels, making it safe to roll out across a whole team

Cons

  • Exclusively available to merchants already on the Shopify platform — not a standalone tool
  • Feature availability and usage limits vary by Shopify plan, region, and rollout stage, so not every merchant sees the same capabilities at once
  • Early versions (2024) were criticized as a Q&A tool with limited practical utility, and rebuilding trust with merchants who tried it once is an ongoing effort
  • Third-party app actions via MCP extensions are limited to launch partners (Klaviyo, Judge.me, Yotpo, Loop, Smile, and a growing list) rather than universal app support
  • Multi-step and agentic actions still require merchant review and confirmation before changes go live, which is safer but means it is not fully autonomous

Pricing

Shopify Sidekick is included free with every Shopify plan at no additional cost, with no separate subscription or usage fee for the assistant itself. Availability of specific features and usage limits can vary by Shopify plan tier, merchant region, and feature rollout stage, so some capabilities may reach Basic, Grow, Advanced, or Plus merchants at different times. Since Sidekick is bundled into Shopify rather than sold separately, using it requires an active Shopify store subscription, which starts with Shopify's standard plans (a free trial and a promotional $1/month intro period are typically available for new stores).

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Frequently Asked Questions

No. Sidekick is included free with every Shopify plan at no additional cost. However, specific features and usage limits can vary depending on which Shopify plan a merchant is on, their region, and feature rollout stage.

Every staff member can use Sidekick according to their existing Shopify admin permissions. It respects each person's access controls, so team members only see and act on data and features they are already authorized to use.

Sidekick has direct access to a merchant's actual Shopify store data — products, orders, customers, and settings — and understands commerce-specific workflows, letting it take real action in the admin. Generic AI chatbots cannot see a store's live data or complete tasks inside it.

Open the Shopify admin and click the purple glasses icon, or visit the dedicated Sidekick page or the Shopify mobile app. There is no setup or configuration required to start using it.

Yes, since the Winter '26 Edition, Sidekick supports Data Extensions and Action Extensions via the Model Context Protocol (MCP), letting it query and act on data from launch partner apps including Klaviyo, Judge.me, Yotpo, Loop, and Smile, with more partners expected to join.

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