
Freed AI
Affordable AI medical scribe and front desk for independent clinics, starting at $39/month
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About Freed AI
Freed is an ambient AI medical scribe and clinician assistant built specifically for independent clinics and small-to-midsized practices, rather than large hospital systems. Its core AI Scribe listens to a patient visit and generates a complete, specialty-specific SOAP note within about a minute, which clinicians can edit by voice or text, save as reusable templates, and push directly into any browser-based EHR with one click.
Beyond documentation, Freed's Clinical Evidence feature answers clinical questions with cited answers drawn from 50+ trusted medical sources, tailored to the patient in front of the clinician, while its Coding Assistant recommends ICD-10, CPT, and E/M codes at the highest justified level directly from the visit to speed up billing and reduce denials. In 2025 the company launched Front Desk, a separate AI medical receptionist (currently in beta) that answers overflow and after-hours patient calls, triages requests, and organizes everything into a shared, categorized inbox with two-way SMS.
Freed reports 98% recall on medical terms across 30+ specialties and is used by more than 26,000 clinicians at 1,300+ clinics, having transcribed over 32 million patient visits in 2025 alone. The platform is HIPAA-compliant and SOC 2 Type II certified, doesn't store patient audio recordings after processing, and has been covered by CNBC, Forbes, and the Wall Street Journal, along with a spot on CB Insights' 2025 Digital Health 50.
Freed was founded in 2023 by former Meta engineers Erez Druk (CEO) and Andrey Bannikov (CTO), inspired by Druk watching his wife, family physician Dr. Gabriella Meckler, chart late into the night. The company is headquartered in San Francisco and has raised roughly $34 million in total funding, including a $30 million Series A led by Sequoia Capital in March 2025.
Key Features
- Ambient AI scribe that generates a complete, specialty-specific SOAP note about a minute after each visit
- Clinical Evidence assistant that answers clinical questions with citations from 50+ trusted medical sources
- Coding Assistant that recommends ICD-10, CPT, and E/M codes at the highest justified level
- One-click EHR push integration for browser-based EHRs like Athenahealth, DrChrono, and eClinicalWorks
- Freed Front Desk, an AI medical receptionist (beta) that answers calls, triages requests, and texts patients
- Specialty-specific and fully customizable note templates that learn a clinician's personal style
- Multilingual support, capturing visits in over a dozen languages and translating notes to English
- Available on web, iOS, Android, and via a Zoom app for telehealth, with a 7-day free trial
Pros
- Transparent, published pricing starting at $39/month, unusually clear for the AI medical scribe category
- Purpose-built for independent and small-to-midsized clinics rather than enterprise health systems
- Combines scribing, cited clinical Q&A, and coding suggestions in one affordable tool
- High reported accuracy (98% recall on medical terms) and accessible US-based human support
- New Front Desk product extends the same AI to patient calls and messaging, not just documentation
- 7-day free trial with no credit card required, plus free access for residents and students
Cons
- No native EHR API write-back for most systems; EHR push works only with browser-based EHRs, not deep two-way integrations like Epic or Oracle Health
- Front Desk is still in beta with a waitlisted 'Advanced' tier, so scheduling and insurance verification aren't yet automated
- Higher tiers (Premier, Groups) are needed to unlock EHR push, coding, and multi-user features, which adds up for growing clinics
- Built for browser-based, ambulatory workflows, so it's a weaker fit for large hospital systems already standardized on Epic or Cerner
- Audio is only temporarily retained during processing, so there's no persistent recording to fall back on after a note is finalized
Pricing
Freed publishes clear, tiered pricing, unlike some enterprise-focused competitors that require a sales call. The AI Scribe has four tiers: Starter at $39/month (billed annually) or $59/month (billed monthly) for 1 clinician and up to 40 notes/month; Core at roughly $59-79/month for unlimited notes and Clinical Evidence; Premier at $104/month (annual) or $119/month (monthly) for the full suite including EHR push, dictation, and ICD-10/CPT coding; and custom Groups pricing for multi-clinician clinics with admin dashboards, SSO, and volume discounts. Freed Front Desk, the separate AI receptionist product, starts at $149/month per block of 250 calls. All AI Scribe plans include a 7-day free trial with no credit card required, and residents, students, and trainees can get the Core plan free through Freed's pilot program.
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Frequently Asked Questions
Freed is an ambient AI medical scribe and clinician assistant for independent clinics. It listens to patient visits and generates SOAP notes, answers clinical questions with citations, suggests medical codes, and, through its newer Front Desk product, helps answer patient calls.
Freed publishes its pricing: the AI Scribe starts at $39/month for a Starter plan (1 clinician, up to 40 notes/month), with Core and Premier tiers up to roughly $104-119/month unlocking unlimited notes, EHR push, and coding. Front Desk starts at $149/month per block of 250 calls. Custom Group pricing is available for multi-clinician clinics.
Freed offers one-click EHR push for browser-based EHRs such as Athenahealth, DrChrono, and eClinicalWorks on its Premier and Group plans. It doesn't offer a native, deep API write-back integration like some enterprise-focused competitors.
Yes. Freed is HIPAA-compliant, SOC 2 Type I & II certified, and HITECH-compliant. Audio recordings are temporarily stored only until a note is generated and quality-checked, then automatically deleted.
Yes. Freed offers a 7-day free trial with no credit card required, and residents, students, and trainees can get the Core plan for free through Freed's pilot program.
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